Service Quality

FCC’s audits of the fibre infrastructure verify the network records, identifying access points as well as the capacity available for future upgrades.

By collecting and updating the plans and layout of the fibre infrastructure as deployed, upgrades can be completed with minimal disruption and reduced timeframes.

SLA Management:

It all begins with the delivery of an agreed-upon infrastructure comprising adaptable components to ensure consistent connectivity at the expected speeds. Traditionally, a network Service Level Agreement (SLA) typically concentrates on discrete elements of service delivery, such as packet loss, latency, jitter, availability, and so forth. Not only does the provider need to measure each component of each service, but it must also define the overall outcome compiled from all the individual elements.

Analysis:

The fibre infrastructure supports every service offered across the network and as such is a critical part of the network. FCC tests and analyse the ability of the fibre to support the highest network standards from a Tier 1 level as well as planned future expansions,changes and additions to property.

Reporting:

Our reports are generated by a digital report generation system, providing access to both Network Operators and Property Owners. It encompasses everything from the outcomes of physical surveys, testing, and delivery certificates to presenting business case results and fibre service uptake from various Network Operators.

Within our electronic portal, matchmaking can occur between End-Users and ISPs, as well as between ISPs and available Backhaul Suppliers in the same property.